Egnyte File Sharing Service is Unavailable resolved, 06/12/2019 11:11AM EDT Egnyte


Notification history

06/12/2019 11:11AM EDT
The issue has been resolved.
06/11/2019 09:57AM EDT
The web site is now functional and we believe this issue is now resolved. We will continue to monitor the service until we are certain all is well.
06/11/2019 09:15AM EDT
Access to the Egnyte Web Site is still reporting "Invalid Password" when users try to login. Some of the changes made by Egnyte to resolve their system outage yesterday have required some additional work on our part to make the service fully functional. We are working on that now. Please use the Desktop Connect app as a workaround until the web site access is restored.
06/10/2019 10:21PM EDT
There is no change to report at this time. The next update will occur tomorrow morning unless there is a change in status overnight.
06/10/2019 06:18PM EDT
Egnyte has updated the issue saying it is generally resolved but they are still working on residual issues. Unfortunately, we still have personnel who are unable to login to the Egnyte site with their network username and password. The Desktop Connect application appears to be working. We are working directly with Egnyte on this residual issue and will keep the incident updated.
06/10/2019 04:08PM EDT
There is no new information from Egnyte. They continue to work to fully resolve the issue. We will pass along updates as until the issue is resolved.
06/10/2019 02:54PM EDT
Egnyte is making progress with the issue. The site is now available but we are we are not yet able to logon to the service. We will provide an update as soon as there is a change.

06/10/2019 01:59PM EDT
Egnyte reports that they have identified the issue and are working to resolve it. We should have another update within 30 minutes.
06/10/2019 01:38PM EDT
The status was changed to "Service Disruption"
06/10/2019 01:32PM EDT
The Egnyte file storage and sharing service is currently experiencing a regional service disruption. We'll monitor the service and let you know when it is operational.